I am not the kind of person who complains a lot or complains for no reason. However, if I am a regular customer at your business and something is not right I will let you know. Today I stopped at two grocery stores to grab three items. Both stores are upscale grocery markets that I visit every two weeks for the same items. I am a creature of habit! One store sells my eight-piece baked chicken, and the other store sells my yogurt. At my first stop to get my chicken, all the packages were over-cooked. After searching, I picked the least worst of them. While headed to the register I decided to let the manager know and ask for a reduced price. The manager ended up giving me the chicken free, as well as the can of milk that I was going to purchase.
The bible says, “You have not because you ask not.” Since I believe the bible, I ask for what I want in life. But back to the story! My next stop was to pick up my yogurt. This is also where I get my expensive Tiramisu, a popular coffee-flavored Italian dessert, when I have something to celebrate. Before I left home I had already told myself that I cannot have Tiramisu today because of my budget. Well, guess what! Now that I just saved $6.50 at the other grocery store, I can afford my favorite dessert. Ask not, get not!
Awesome! Great managers who give great customer service end up with great customers. Lesson to be learned there, too.