Who’s responsible for getting back to you? If you can’t sell it why should I buy it? Every “No” that you get is bringing you closer to your “Yes.” Never give up until you have exhausted all avenues that are available to you for closing the deal. A “No” is a “No” until it’s a “Yes!”
As business owners sometimes it can be hard to determine when to stop asking. But the most important question I find myself dealing with is, “Who’s responsible for the ‘I’ll get back to you’?” Recently I expressed an interest in a product/service that was offered on a Zoom call and I promised to get back to the person once I returned from my weekend trip. Well, as life would have it when I returned on the following Monday, everything that I had scheduled for the week needed to be updated because of a work situation that completely changed. Naturally, I did not get back with that person! I saw my note but it was no longer a priority and I soon forgot about it as the week went along. By Friday, I noticed a post on Facebook by them about something totally unrelated to our conversation, but then I remembered that I had failed to get back to them. That’s when the question became, “Who’s responsible for the ‘I’ll get back to you’?” The bottom line I decided is the person who’s selling the product/service!